Nordstrom disses ‘omni-channel’ term, but Alexandra Mysoor says it’s real (via Pando Daily)

By Kym McNicholas On May 3, 2013Nordstrom and other large retailers may not know what the term “omni-channel” means, but it is a real trend that’s happening. Jamie Nordstrom was quoted in a recent article saying he doesn’t get the term, but Nordstrom does strive to be where its customers are…

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